AI Customer Support That Never Sleeps
Automate your customer support with an AI-powered chatbot that answers instantly reduces support costs
Book a DemoEverything You Need to
Automate Customer Support
From AI-powered chat responses to workflow automation and analytics
AI-Powered Conversations
Create records, assign tasks, and queue replies with a single prompt β answers delivered in seconds.
Seamless Integrations
Connect Slack, HubSpot, Zendesk and more β automate data flow across your stack instantly.
Voice Control
Control your support assistant effortlessly with simple voice commands for faster resolution.
Multilingual Support
Support customers from anywhere in the world with automatic language detection across 40+ languages.
How we work
From idea to production in weeks.
Discover
Workshops, audits, and opportunity sizing.
Prototype
Working agent in your stack within 14 days.
Harden
Evals, guardrails, observability, security.
Operate
Ship to production and tune against KPIs.
Selected work
Recent case studies.
Underwriting copilot for a Series B lender
Cut decision time from 4 days to 9 minutes with a domain-tuned reasoning agent.
Clinical voice scribe for 200+ practitioners
HIPAA-compliant transcription pipeline with sub-second latency and zero retention.
Personalisation engine for a global retailer
Bespoke recommendation model lifted conversion 27% across 9 markets.
What our customers love
about SMK
Implementing SMK's AI chatbot completely transformed our support operations. We reduced first-response time by over 70% in the first month β the system understands user intent remarkably well and resolves the majority of tickets without human escalation.
Select a plan that suits
your business.
Select from pricing plans that grow with your business.
- 1 AI Chatbot
- Up to 2,000 conversations / month
- Website knowledge base training
- Basic customization
- Email support
- Chat history (30 days)
Professional
For growing teams that need more control
Best value Β· Priority support included
Get Professional- Unlimited conversations
- Advanced AI training
- CRM integrations
- Multilingual support
- Advanced analytics & reports
- Priority email support
- Unlimited AI chatbots
- Dedicated onboarding
- Custom AI training & workflows
- API access
- Enterprise-grade security
- SLA & uptime guarantee
FAQ
Questions, answered.
How do you price engagements?+
We work on fixed-scope sprints (2β6 weeks) or monthly retainers. Most pilots run between $25kβ$75k; production builds scale from there.
Do you use our data to train models?+
Never. All client data is isolated, encrypted, and never used for training. We can also deploy entirely inside your own cloud.
Can you work with our existing stack?+
Yes. We're stack-agnostic and have shipped on AWS, GCP, Azure, on-prem, and hybrid. We integrate, we don't replace.
What models do you use?+
Whichever performs best for your problem β frontier APIs, open-source, or fine-tuned custom models. We benchmark before we recommend.
Ready when you are
Let's build the AI your team deserves.
Strategy, prototype, ship. We move fast without breaking your roadmap β book a free 30-minute discovery call.